UK, IE & ROW

Returns

GHDHAIR.COM REFUND

• HOW DO I RETURN MY PRODUCT?
• DO YOU HAVE AN EXTENDED RETURNS POLICY OVER THE CHRISTMAS PERIOD?

Orders, Delivery & Tracking

ORDERS

• CAN I CANCEL OR AMEND MY ORDER?
• CAN I USE MY PROMOTIONAL CODE WITH ANOTHER OFFER?
• DO YOU ADVISE IN ADVANCE OF YOUR PROMOTIONS?
• WHAT ARE THE TERMS AND CONDITIONS OF YOUR PROMOTIONS?

DELIVERY

• THERE IS A PROBLEM WITH MY DELIVERY, WHAT SHOULD I DO?
• IS A SIGNATURE REQUIRED FOR MY PARCEL UPON DELIVERY?
• HOW CAN I TRACK MY PARCEL?
• WHAT TIME WILL MY PARCEL BE DELIVERED?
• WHICH CARRIERS DO YOU USE?
• DO YOU GUARANTEE NEXT DAY DELIVERY ACROSS THE UK?

PAYMENT

• WHICH PAYMENT TYPES DO YOU ACCEPT?

STUDENT DISCOUNT

• DO YOU OFFER A STUDENT DISCOUNT?

Customer Care

CUSTOMER SERVICES

• IF I AM NOT SATISFIED WITH THE REOSLUTION TO MY ENQUIRY WHO CAN I CONATCT?
• HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?

MY CUSTOMER ACCOUNT

• HOW DO I REGISTER FOR A SHOPPER ACCOUNT?
• HOW DO I VERIFY MY SHOPPER ACCOUNT?
• I'M HAVING TROUBLE LOGGING INTO MY SHOPPER ACCOUNT.

MY PROFESSIONAL ACCOUNT

• HOW DO I REGISTER FOR A PROFESSIONAL ACCOUNT?
• I'M HAVING TROUBLE LOGGING INTO MY PROFESSIONAL ACCOUNT.
• HOW IS MY STYLIST ACCOUNT VERIFIED?

Products

PRODUCT CARE

• HOW DO I LOOK AFTER MY ELECTRICAL PRODUCT?
• HOW DO I DISPOSE OF MY GHD OLD STYLER, HAIR DRYER OR CURLER?
• HOW DO I CLEAN MY HAIR DRYER?
• HOW DO I LOOK AFTER THE CORD ON MY ghd PRODUCT?

WARRANTY

• WHAT IS THE WARRANTY ON MY PRODUCT?
• ARE THERE ANY EXCLUSIONS TO THE WARRANTY?
• WHAT IS THE WARRANTY ON MY PRODUCT?

USING YOUR PRODUCT OUTSIDE OF THE UK

• HOW DO I KEEP MY PRODUCT SAFE WHILST TRAVELLING?
• HOW DOES THE UNIVERSAL VOLTAGE WORK ON MY ELECTRICAL PRODUCT?
• CAN I USE MY ghd PRODUCT OUTSIDE THE UK?
• WHAT PLUG WILL MY PRODUCT COME WITH?

STYLERS

• ghd ORIGINAL STYLER
• ghd MAX AND GHD MINI STYLER
• ghd GOLD® STYLER
• ghd PLATINUM® STYLER
• DOES MY STYLER HAVE A SLEEP MODE?
• WHAT ARE THE STYLER PLATES MADE OF?

See all 8 articles

HAIR DRYERS

• GHD FLIGHT® TRAVEL HAIR DRYER
• ghd AURA® HAIR DRYER
• ghd AIR® HAIR DRYER
• WHICH HAIRDRYER CAN I USE THE AIR DIFFUSER WITH?
• WHAT IS THE WATTAGE OF THE GHD HAIRDRYERS?
• WHAT IS THE DIFFERENCE BETWEEN THE GHD HAIR DRYERS?

HAIR CURLERS

• DOES MY CURLER HAVE A SLEEP MODE?
• WHAT IS THE DIFFERENCE BETWEEN THE ghd CURVE® WANDS AND TONGS?

HAIR PRODUCTS

• WHICH GHD HAIR PRODUCTS CONTAIN HEAT PROTECTION?
• WHAT HEAT DOES THE HEAT PROTECTION SYSTEM PROTECT UP TO?
• ARE GHD HAIR PRODUCTS TESTED ON ANIMALS?

HAIR BRUSHES

• THERE IS A HOLE IN MY PADDLE BRUSH, WHAT IS THIS FOR?
• WHAT MATERIALS ARE THE ghd CERAMIC BRUSHES MADE FROM?
• WHAT ARE THE BRISTLES ON THE NATURAL BRISTLE BRUSHES MADE OUT OF?

International Distributors

INTERNATIONAL DISTRIBUTORS

• DO YOU SHIP TO INTERNATIONAL LOCATIONS?